Terms & Conditions
Please read the following information carefully. By using successpromos.com or submitting an order for products or services, you indicate your acceptance of, and agreement to be bound by, the terms of use set forth below. Our Terms of Use are subject to change. Your continued use of successpromos.com constitutes agreement to these changes.

Payment Options
We accept VISA, MasterCard or American Express for domestic orders. We will not charge your credit card until you check out of your shopping cart. Credit card orders shipped to a location other than your billing address may require additional verification. Sales tax is collected on all orders where required by state law. All prices on SuccessPromos.com are quoted in U.S. currency and all orders must be transacted in the same.

International customers have two options for completing their purchase: using a wire transfer or ACH. Paying electronically will expedite the ordering process for international customers. Please contact us at info@successpromos.com for more information.

Prices & Availability
Pricing is subject to change without notice due to tariff changes. As these are not guaranteed to remain the same, we may have to adjust our pricing to compensate. Availability is also subject to change without notice. Stock availability is dependent on vendor supplies. We will do our best to inform you of availability issues as soon as possible.

Delivery Time

Standard production time for most of our products is 5-7 business days. However, most products can be delivered sooner. To determine the fastest delivery time, select your item, the imprint method, the quantity and imprint color. Step 5 allows you to choose your delivery date.

Cancellations and Alterations to Existing Orders
Once the order is APPROVED (meaning virtual proof has been confirmed and credit card has been charged), cancellations and alterations are accepted on an order by order basis. Some of our suppliers charge a fee for cancellation or alterations. These fees will be billed at Success Promos’ discretion.

We know that changes may occur, and will work with you to come to a resolution which is in the best interest of both parties. The best way to avoid cancellation fees is to be 100% confident that you want to move forward with your order. Please make your selections carefully and thoughtfully.

Typographic, Photographic & Technical Errors
Although we do our best to achieve 100% accuracy, occasionally errors & inaccuracies do occur. Should you encounter an error or inaccuracy, please inform us so it can be corrected. Products & packaging depicted may differ from stock available at time of shipment. We reserve the right to substitute equivalent items.

Warranty Disclaimer and Limitations on Liability

Success Promos passes through to its customers all manufacturers warranties and guarantees that are provided for the products it sells. Success Promos makes no additional or independent warranties. To the full extent permissible by applicable law, Success Promos disclaims all warranties, Express or Implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

All new products and services available for order through the Site are distributed on behalf of third-party suppliers ("Suppliers"), unless otherwise indicated, and are sold with the Supplier's limited warranty. The warranty periods and service vary by Supplier and product. The full text of any such warranty is available, free of charge, upon written request addressed to Success Promos, Inc., Attn: Manufacturer's Warranty Request. Certain optional extra protection may be available at additional cost.

Site Disclaimer and Limitation of Liability
This site, including any content or information contained within it or any site-related service, or any product or service licensed or purchased through the site, is provided on an "as is" basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or non-infringement or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this agreement. You acknowledge that any warranty that is provided in connection with any of the products or services described herein is provided solely by the owner, advertiser, manufacturer or supplier of that product and/or service, and not by Success Promos. Success Promos does not warrant that your access to the site and/or related services will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available is free of viruses or other harmful components. Success Promos does not warrant or make any representations regarding the use or the results of the use of any product purchased in terms of its compatibility, correctness, accuracy, reliability or otherwise. You assume total responsibility and risk for your use of this site and site-related services.

You agree that, except as provided under the Success Promos return policy, Success Promos and its directors, officers, employees, agents, sponsors, consultants or other representatives ("service providers") shall not be responsible or liable for any direct, indirect, incidental, consequential, special, exemplary, punitive or other damages (including without limitation loss of profits, loss or corruption of data, loss of goodwill. work stoppage, computer failure or malfunction, or interruption of business) under any contract, negligence, strict liability or other theory arising out of or relating in any way to the site, site-related services, or any products or services offered, sold or displayed on SuccessPromos.com site.

If the foregoing limitation is held to be unenforceable, the maximum liability of Success Promos and its service providers to you shall not exceed the amount of fees paid by you for the products or services you have ordered through the site. Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so the above limitations and exclusions may not apply to you to the extent such jurisdiction's law is applicable to this agreement.

Any claims against Success Promos relating in any way to your purchases from Success Promos shall be submitted to confidential arbitration in Riverside, California. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise. In any such arbitration, the parties shall be responsible for their own costs, expenses and attorney's fees. In the event that this arbitration provision is unenforceable, any litigation regarding this agreement or any transaction between the customer and Success Promos shall be brought in the state or federal courts located in Riverside County, California, and the customer hereby agrees and submits to such jurisdiction and venue as exclusive and proper.

Governing Law
Transactions between you and Success Promos, and any disputes arising between you and Success Promos related to any interaction between you and Success Promos, including but not limited to claims relating to the content of its catalogs and Web site, shall be governed by and construed in accordance with the laws of the State of California without regard to the laws regarding conflicts of law. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

Ownership of Merchandise and Shipping Delays
Ownership of merchandise passes from Success Promos to purchaser when it is accepted by the shipping carrier. Customer takes on full liability for safety and validity of delivery address given to us at the time of purchase. Customer agrees that Success Promos will not incur any forwarding costs on shipments.

Customer agrees that Success Promos shall not be responsible for damages or delays resulting from Acts of God, war, riot, seizure, terrorist activities, embargo or other acts or events over which we have no control.

Additional Information
Success Promos reserves the right to refuse any order that may transmit any offensive, harmful, unlawful, threatening, libelous, defamatory, obscene, abusive, hateful, inflammatory, discriminatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or would otherwise violate the law. 

Contact Details
Customer Service: 800.501.3677

Phone Hours: 8:30 a.m. to 5:30 p.m. PST.

Sales, Email: info@successpromos.com

General Comments, Email: info@successpromos.com


©2019 Success Promos. All rights reserved.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, and the compilation of this content are the property of Success Promos or its content suppliers and protected by U.S. and international copyright laws. All software used on this site is the property of Success Promos, Inc. or its software suppliers and protected by U.S. and international copyright laws. The content and software on this site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited.


Success Promos and the Success Promos Logo are service marks of Success Promos, Inc. in the United States and other countries. Success Promos’ service marks may not be used in connection with any product or service that is not provided by Success Promos, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Success Promos, Inc.

All other trademarks and registered trademarks displayed on the site are the trademarks of their respective owners, and are not intended to imply any endorsement or affiliation between Success Promos and these companies.

All trademarks and registered trademarks are used to benefit, and without intent to infringe on, the mark holder. The Success Promos logo is a registered trademark of Success Promos, Inc.

Making Purchases

If you wish to license or make purchases of products or services described on the Site, you will be asked to supply certain information, including but not limited to credit card, shipping or billing information. You agree that all information that you provide to Success Promos will be accurate, complete and current. You agree to pay all charges incurred by authorized users of your account and credit card at the prices in effect when such charges are incurred. You will also be responsible for paying any applicable taxes and shipping charges relating to your purchases.

Governing Law

Transactions between you and Success Promos shall be governed by and construed in accordance with the laws of the State of California, without regard to the laws regarding conflicts of law. Any litigation regarding this agreement or any transaction between customer and Success Promos shall be brought in the state or federal courts located in Riverside County, California and the customer hereby agrees and submits to such jurisdiction and venue as proper.

Force Majeure

Force majeure means unusual, unpredictable and unavoidable events that are outside of the organizers control, and that prevents the contract to be fulfilled. Circumstances that the organizer could not, within reasonable means, have foreseen and therefore could not have avoided or overcome. Including, but not restricted to, war, threat of war, riot, civilian insubordination or strike, authority measure, act of terrorism, nature, industrial catastrophe, fire, severe weather conditions, flood, closed airports, technical issues, maintenance issues or unforeseen changes made by airlines, such as time table changes, interruption in IT-infrastructure (including but not restricted access to our web site). During these conditions the organizer is free from liability or other consequences.

Returns & Exchanges

If for any reason not happy with your order for any reason, please let us know. We will do everything we can the make sure you are 100% satisfied.

Success Guaranteed

Our goal is to make sure you are 100% satisfied with your purchase. We will do whatever it takes to make that happen. We guarantee our products so you receive the best price and quality with every order. We offer free shipping on most orders and free sale tax to combine added value for you. We want you to enjoy worry-free shopping and complete satisfaction with every order. No matter what. Period.

Success Guaranteed!